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Project
Mobile Application
Client
Cogeco
Team
Alithya
Responsibilities
User Experience
Challenge
Analysis of the current product and service
Analysis and interpretation of business and product objectives
Analysis of the flow of tasks to be accomplished by the user
Jobs To Be Done workshop
Information architecture analysis
Carrying out a comparative study
Opportunity assessment
Educational support within the product team
Evaluation and improvement of information architecture
Define conversions for digital products
Prototype design
Ensure cohesion and sustainability of product documentation.
Help customer to have a visibility on their service’s features and options